Case Manager High School Equivalency

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Hetrick-Martin InstituteNew York, NY

Since its founding, Hetrick-Martin Institute has grown from a small, volunteer-led grass-roots advocacy organization into a leading professional provider of social support and programming for at-risk lesbian, gay, bisexual, transgender or questioning (LGBTQ) youth. HMI youth members, ranging in age from 13 to 24, come from over 300 zip codes throughout all of New York City and the surrounding metropolitan area. They are of all colors and sizes, come from all kinds of backgrounds, and their enthusiasm and creativity is boundless.

HMI is also the host agency for the groundbreaking Harvey Milk High School, devoted to serving at-risk youth and founded in 1985 in collaboration with the New York City Department of Education, which administers the school and is responsible for admissions.MORE

As HMI continues to expand nationally, HMI: New Jersey serves as our first direct service site outside of the HMI headquarters in New York City. HMI: New Jersey is the first comprehensive LGBTQ youth out-of-school time program in New Jersey dedicated to providing youth who are at-risk of harassment, abuse, neglect, homelessness and disconnection with a safe, supportive environment in which to grow and thrive. MORE

Created in 2013, HMI’s newest initiative, the Center for LGBTQ Youth Advocacy and Capacity Building, advocates on behalf of LGBTQ youth by influencing policy on local, national and international levels, while helping to build the capacity of decision-makers, individuals and institutions that serve this marginalized population. MORE

Learn More About What HMI Does Everyday To Improve The Lives Of LBGTQ Youth.

Case Manager High School Equivalency

Case Manager High School Equivalency

60% Contractual & Grant Funded Obligations

1. Provide Case Management services to all clients enrolled in HMI HSE Program.
2. Provide necessary information and referrals for housing, medical, vocational, and legal assistance as well as entitlement and identification information to clients
3. Provide direct service to LGBT, homeless and at-risk youth, including individual sessions and group work.
4. Provide concrete services to youth as necessary.
a) Escort youth to HMI Pantry for services.
b) Accompany youth to city offices, court proceedings, Emergency Room, etc. when necessary.
5. Outreach to prospective HSE students including but to limited to tabling at community events and communicating with other CBOs to promote and identify enrollees for HMI’s HSE Prep services.
6. Conduct intakes to HSE Program including individual assessments; field and process internal and external referrals to HSE Program.
7. Run weekly HSE Support Group for HSE students.
8. Event planning collaboration for HSE graduation ceremonies each year.
9. Participate in supervision, team meetings, internal/external meetings for staff development and support to clients.
10. Manage collaborative relationships between departments and outside agencies.

20% Programmatic Direct Service

Work closely with other HMI departments and staff to support ongoing programs and services:

a. Outreach and engage youth during Program Common Hours (3:15pm – 7:15pm).
b. Prepare for and facilitate weekly group-based activities for general programming.
c. Assist in the facilitation of Health & Wellness groups and programming.
d. Perform general staff duties, such as Café duty, train-pass, general event set-up/breakdown, etc.
e. Participate and assist with general HMI agency-wide events.

20% Administrative Duties

Track youth member enrollment/activities and contractual requirements, and prepare reports and paperwork requested as needed by agency or funders.

a. Maintain client level data, including follow-up notes and referral logs.
b. Maintain group level documentation, including sign-in sheets and session summaries
c. Document, code and enter data for program analysis.
d. Submit all necessary documentation to Data Coordinator(s).
e. Collaborate with Education Specialists, HSE on tracking HSE students’ progress, including attendance, academic standing, retention, etc.

As needed: Other duties as assigned

Knowledge, Skills and Abilities Required :

1. Bachelor’s degree in education, social work, public health, psychology, or related human services field or equivalent experience working with adolescents. Master’s degree desirable.
2. At least 2 years’ experience working in the area of case management.
3. At least 2 years’ experience working in an academic setting, especially HSE preparation program.
4. Experience working with at-risk adolescent and LGBTQ populations and their families.
5. Excellent organizational skills.
6. Strong oral and written communication skills.
7. Spanish speaker desirable.
8. Computer Skills: Strong with proficiency in Microsoft Word and Outlook; familiarity with spreadsheet/database applications.

Additional Desirable Qualifications:

1. Extensive knowledge of one or all of the following approaches/issue areas: Positive Youth Development, Trauma-Informed Care, Harm Reducation, Working with Youth Experiencing Homelessness, creating safe and inclusive classrooms for LGBTQ youth, Adult Basic Education
2. Bi-lingual (Spanish-English) skills.

Working Conditions:

1. Work primarily in 2 Astor Place, NYC, except for youth escorts and Outreach work.
2. Work schedule: Monday – Friday, 12:00 pm to 8:00 p.m.; flexibility required at times to support the needs of the agency.


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